Returns & Exchanges
At A7 UK, we are committed to your performance and offer a 30-day return policy for any unused gear in its original packaging. Please ensure all items remain in brand-new condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all labels and protective bags are included to maintain product integrity.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team verifies the condition of your gear, we will process your refund or exchange within 5-7 business days.